Setting Up Siebel Loyalty Redemptions

This chapter discusses how to set up Siebel Loyalty redemptions. It includes the following topics:

• About Siebel Loyalty Redemptions

• About Redemption Pricing

• Process of Setting Up Airline Flight Redemptions

• About Nonflight Redemptions

• Process of Setting Up Nonflight Redemptions

• Sequence for Redeeming a Tangible Product Through a Web Store

• About Electronic Vouchers

• Sequence for Redeeming Electronic Vouchers

• Example of Setting Up Redemption Pricing Using Base Redemption Promotions

• Example of Creating Promotions to Assign Values to Vouchers

• Partner Pricing for Loyalty Redemptions

• Redemption Packages

• Redemption Loans

• Points-To-Pay Conversion

• Bidding for a Redemption Product

• Batch Redemption Process

• Addressing Concurrent Redemption Transactions

• Methods to Calculate Loyalty Redemption Price