Including Forward to a Friend in Your Email Treatments

Siebel Email Marketing can include a Forward to a Friend link in email treatments. This provides a means for your contacts and prospects to forward a version of the message to others and optionally to add a personalized note as well.

The following procedure shows how to include Forward to A Friend in a treatment.

To include Forward to A Friend in a treatment

1. Navigate to the Offers screen, then the Email Treatments view.

2. In the Treatments list, click an email treatment.

3. In the edit email view, select a template to edit.

4. In the HTML editor view, from the Categories menu on the toolbar, select Response Forms.

5. In the Items menu on the toolbar, choose [Response: Forward to Friend].

6. Click the location in the template where you want to insert the Forward to Friend link.

7. Click the Insert button (the down arrow icon) on the toolbar.