Treatment Code Lookups

To perform an treatment code lookup, enter the treatment code in the response form. When you save the record, if the lookup service recognizes the treatment code, then it defaults the correct treatment name.

Note: If the source code or the treatment code is not recognized by the application or if the two codes conflict, then neither values is saved and the response record is not committed to the database.

If your deployment does not require source code lookups, then you can disable the Response Lookup business service using Siebel Tools.