Workflows to Activate for Customer Order Management

In addition, to use the Web services for customer order management, you must activate the following workflows:

• CalculatePriceExternal

• Check Eligibility & Compatibility - Default

• Compatibility Multiple Popup Workflow

• Configurator Eligibility Compatibility Workflow

• Configurator External Validate Workflow

• Configurator Load

• Configurator PAC Query

• Configurator Product Info Lookup

• Configurator Save

• Contact - New Order

• Contact - New Quote

• ContextServiceWrapperService-OrderHeader-Verify

• ContextServiceWrapperService-OrderItem-Verify

• ContextServiceWrapperService-QuoteHeader-Verify

• ContextServiceWrapperService-QuoteItem-Verify

• Get Config Item Price

• Get Product List Price

• Goto_Order

• Goto_Quote

• ISS Approval (Agreement)

• ISS Approval (Order)

• ISS Approval (Quote)

• ISS Post Approval Workflow (Agreement)

• ISS Post Approval Workflow (Order)

• ISS Post Approval Workflow (Quote)

• ISS Promotion Agreement Covered Assets Sub Process

• ISS Promotion Agreement Management Sub Process

• ISS Promotion Commitment Compliance Check SubProcess

• ISS Promotion Create Agreement Details

• ISS Promotion Disconnect Integration SubProcess

• ISS Promotion Disconnect Process

• ISS Promotion Disconnect Process - for Verify

• ISS Promotion Recommendation SubProcess

• ISS Promotion Upgrade Process

• ISS Promotion Verify SubProcess

• ISS Validation (Agreement)

• ISS Validation (Order)

• ISS Validation (Quote)

• PSP Driver Workflow Process

• PSP Dynamic Matrix - Refresh Matrix Cache

• PSP Refresh Cache On Cache Key - Price List

• PSP Waterfall Driver Workflow Process

• PSP Waterfall Synch Test Workflow

• PSP Waterfall Synch to DB Workflow

• Pricing Procedure - Bundle Discount Unit Test

• Pricing Procedure - Calculate Net Price

• Pricing Procedure - Default

• Pricing Procedure - Keep Discount Flag

• Pricing Procedure - Service

• Pricing Procedure - Volume Discount

• Product Compatibility - Default

• Product Eligibility & Compatibility - Default

• Product Recommendation Delete Msgs

• Product Recommendation Driver Workflow

• Product Recommendation Get Recommended Products

• SIS OM Active Order Sub-Process

• SIS OM Active Order Sub-Process - Contact

• SIS OM Active Quote Sub-process - Contact

• SIS OM Apply Completed Service Order Line Item to Service Profile

• SIS OM Auto Select Order Billing and Service Accounts

• SIS OM Go to Products & Services Sub-Process

• SIS OM Go to Quote Detail View Sub-Process

• SIS OM Modify Products & Services Process

• SIS OM Modify Products & Services Process - Contact

• SIS OM Modify Products & Services Process - Quote & Order

• SIS OM New Products & Services Process

• SIS OM New Products & Services Process - Contact

• SIS OM New Products & Services Process - VORD

• SIS OM Profile Process

• SIS OM Profile Process - Order

• SIS OM Quote To Order Workflow PMT Version

• SIS OM Submit Order Process

• SIS OM Suspend, Resume Asset Sub-Process

• SIS OM Suspend, Resume Asset Sub-Process - Contact

• SIS OM Suspend, Resume Products & Services Process

• SIS OM Suspend, Resume Products & Services Process - Contact

• SIS OM Suspend, Resume Products & Services Process - Quote & Order

• SIS OM Ungroup Order

• SIS OM Ungroup Quote

For more information about activating workflows, see these Web services and for information about enabling Web services, see Siebel Business Process Framework: Workflow Guide.