Modifying Lists of Values for Managing Public Sector Providers

There are two sets of UI elements that you must add values to:

• Multivalue groups

• Picklists

Modifying Values in Multivalue Groups

You can add values to multivalue groups, which are displayed in the dialog boxes that service providers use to choose certain options, so all service providers choose from the same list of values. For example, add values displayed in the dialog box that service providers use to choose which religions they can accommodate, so that every service provider chooses from the same list of religions.

It is recommended that you enter the values that you want displayed in the following dialog boxes in the Service Providers screen, Profile view:

• Languages

• Food

• Expertise

• Religions

To add values to dialog boxes

1. Navigate to the Service Providers screen, then Profile view.

2. For each field, click the Multiple Select button to display the dialog box.

3. In the dialog box, add a new record to add new records, and complete the necessary fields.

Modifying Values in Picklists

You can change values in picklists that you use to choose certain options, to suit your business model. For example, change the values available in the Type field of the Agreement record, so that it lists the types of agreements that you have with your service providers.

It is recommended that you modify the values in the picklists in the fields shown in the following image. You might also need to modify the values in other picklists, depending on your business model.

Screen and View	Field	Type Code in List Of Values Administration
Agreements screen, Agreement List	Type	AGREEMENT_TYPE
Agreements screen, Agreement List	Status	SRV_AGREE_STATUS
Service Providers screen, Assets view	Status	IMPL_PHASE
Service Providers screen, Service Providers Form	Stage	PARTNERSHIP_STAGE
Service Providers screen, Service Providers Form	Status	ACCOUNT_STATUS

For more information about modifying picklists, see Siebel Applications Administration Guide.

To modify values in picklists

1. Navigate to the Data screen, then List of Values view.

2. In the List of Values list, in the Type field, query for the type code that you want listed in Modifying Lists of Values for Managing Public Sector Providers.

3. Add, modify, and delete records, so that there is one record with that type code for each option to be displayed in the picklist.

   The Type field of the record must have the type code for the field, and the Display Value field of the record must have an option displayed in the picklist.

4. Click Clear Cache.