Example Where You Must Delete the Local Database

A database extract might not be sufficient to restore a local database. For example, assume the following sequence of events occurs:

1. On Monday a backup starts for user A and user B.

2. On Tuesday user A synchronizes.

3. On Wednesday the local database for user A becomes corrupt.

4. To restore the local database for user A, Siebel Remote uses the Monday backup.

5. Siebel Remote starts a database extract for users A and B.

6. User B synchronizes without error.

7. User A receives a mismatch error because the routed values between the remote client and the Siebel Server are different.

8. User A must delete the local database before this user acquires a new local database.