Reactivating a Remote Client

This topic describes how to reactivate remote clients.

To reactivate a remote client

  1. Locate the record for the remote client.

    For more information, see Locating the Record of a Remote Client.

  2. Clear the End Date field so that it does not contain a date.

  3. Click Menu, and then click Save Record.

  4. Reextract and reinitialize the remote client.

    Even if the date is in the future when you clear the End Date, it is still necessary to reextract and reinitialize.