Siebel Server Features on a Regional Node
Although most Siebel Server processes run only on the Siebel Server of the headquarters node, you can use some features and server components on regional nodes.
The following table lists the features and server components that you can use on regional nodes.
Item | Type | Member of | Notes |
---|---|---|---|
Advanced Search |
feature |
Not applicable. |
Not applicable. |
Basic Siebel Call Center functionality |
feature |
Not applicable. |
Associated with the Call Center Object Manager server component. Includes the following items:
|
Basic Siebel Sales functionality |
feature |
Not applicable. |
Associated with Sales Object Manager server component. Includes the same items as the Basic Siebel Call Center functionality. |
Call Center Object Manager |
server component |
Siebel Call Center component group |
Not applicable. |
Communications Configuration Manager |
server component |
Communications Management component group |
Used by the Computer Telephony Integration (CTI) feature. |
Communications Outbound Manager |
server component |
Communications Management component group |
Not applicable. |
Communications Session Manager |
server component |
Communications Management component group |
Used by the Computer Telephony Integration (CTI) feature. |
CTI (Computer Telephony Integration) |
feature |
Not applicable. |
Associated with Communications Configuration Manager and Communications Session Manager server components. Siebel Remote does not support live call transfer from a user on one regional node to a user on another regional node. |
Database Extract |
server component |
Disconnected Mobile Synchronization component group |
Siebel Remote uses some of the components in this component group (alias MobileSync). |
Document Server |
server component |
Siebel eDocuments component group |
For the Correspondence, Proposals, and Presentations features. |
EAI Object Manager |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
Field Service Object Manager |
server component |
Field Service component group |
Not applicable. |
Generate New Database |
server component |
Siebel Remote component group |
Not applicable. |
MQSeries Server Receiver |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
MSMQ Receiver |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
Outbound Communications |
feature |
Not applicable. |
Associated with the Communications Outbound Manager server component. |
Parallel Database Extract |
server component |
Disconnected Mobile Synchronization component group |
Not applicable. |
Replication Agent |
server component |
Siebel Remote component group |
Not applicable. |
Report Server |
feature |
Not applicable. |
Can be used to create reports on the regional node. |
Runtime Events |
feature |
Not applicable. |
Siebel Remote does not support runtime events that contain wait states on a regional node. |
Sales Object Manager |
server component |
Siebel Sales |
Not applicable. |
Self Service Object Manager |
server component |
Siebel Call Center component group |
Not applicable. |
State Model |
feature |
Not applicable. |
Not applicable. |
Synchronization Manager |
server component |
Siebel Remote component group |
Not applicable. |
Transaction Merger |
server component |
Siebel Remote component group |
Not applicable. |
Transaction Processor |
server component |
Disconnected Mobile Synchronization component group |
Not applicable. |
Transaction Router |
server component |
Disconnected Mobile Synchronization component group |
Not applicable. |
Workflow Process Batch Manager |
server component |
Workflow Management component group |
Not applicable. |
Workflow Process Manager |
server component |
Workflow Management component group |
Not applicable. |
Workflow Processes |
feature |
Not applicable. |
Associated with the Workflow Process Batch Manager and the Workflow Process Manager server components. Siebel Remote does not support the following kinds of workflow processes on a regional node:
Oracle’s Siebel Remote does not support a workflow policy or a persistent workflow in a replicated environment. |