Troubleshooting a Problem with the Port Number

You can troubleshoot the port number.

To troubleshoot a problem with the port number

1. Modify the port number.

   For more information, see Formatting the DockConnString Parameter.

2. To test the connection, copy a configuration file from a user who can connect or synchronize to the remote client where the connection problem occurs.

   For more information, see Modifying the Siebel Configuration File for Siebel Remote.

3. Observe the results and compare the two configuration files for any noticeable differences.

4. If necessary, try other port numbers until you resolve the problem.