About Creating Custom Delete Triggers

A delete trigger is a record that a database trigger places in the table S_SD_SYNC_INFO, to direct SSSE to delete a PIM record. By default, SSSE uses delete triggers in the situations described in the following paragraphs.

Note: The following paragraphs assume that the Allow Record Deletions setting is selected. If Allow Record Deletions is not selected, then SSSE takes different actions, as described in About Allowing or Preventing Record Deletions for a Domain.

• If a user moves a record from one Siebel domain to another, such as by changing a Siebel Calendar activity to a Siebel Task activity, then the delete trigger deletes the corresponding PIM record (in this case, the record that corresponds to the Siebel Calendar item).

• If a user removes a business contact record from his or her Sync List, then the delete trigger deletes the corresponding PIM record.

• If a user changes the owner of a Siebel activity record, then the delete trigger deletes the previous owner’s corresponding PIM record.

• If a user changes the owner of a Siebel contact record, then the delete trigger deletes the previous owner’s corresponding PIM record.

You can create custom delete triggers to perform similar deletions for your customized SSSE implementation. For more information on creating custom delete triggers, see Creating Custom Delete Triggers.