Modifying Fields Used to Determine a Duplicate User

You can change the fields that are used to determine whether a duplicate user exists.

The following procedure is intended to list the major steps you must perform to modify the fields used to determine a duplicate user. For detailed information about performing any step, see Configuring Siebel Business Applications.

To modify the fields used to determine a duplicate user

  1. Open Siebel Tools.

  2. Lock the User Registration project.

  3. Determine the fields in the User Registration business component that you want to add or delete from the duplication comparison.

    1. In the Object Explorer, expand Business Component, and then expand its Field child.

    2. In the Business Component list, select the User Registration business component.

  4. In the Object Explorer, expand Business Service, and then click on its Business Service User Properties child.

    The Business Services list and the Business Service User Properties child list appear.

  5. In the Business Services list, select User Registration.

  6. Delete a field from the duplication comparison:

    1. In the Business Service User Properties list, select the record with name App User Key: Default number or App User Key: Siebel eChannel number (for Siebel Partner Portal) whose value is the User Registration business component field you want to delete from the comparison.

    2. Click to put a check in the Inactive field, and then commit the record.

  7. Add a field to the duplication comparison:

    1. In the Business Service User Properties, create a new record.

    2. Complete only the following fields, using the indicated guidelines.

      Field

      Guideline

      Name

      Enter App User Key: Default number or App User Key: application number, where application is the name of the Siebel application, and number is the next number in the sequence for this particular user property. This entry is case-sensitive.

      For example, you might enter App User Key: Default 2 to add a field for Siebel eService, or App User Key: Siebel eChannel 4 to add a field for Siebel Partner Portal.

      Value

      Enter the name of the field in the User Registration business component that you want to add to the duplication check.

  8. Update the repository and deliver the updates, then unlock the User Registration project.