Event Response Example

The following table shows an example event response that invokes the server-layer scripting business service method CTI_Test.EvtBSGotoView. This event response retrieves work item data and generates a screen pop to the view Contact List View, with all contacts whose last name starts with the letter S.

Parameter Name Parameter Value

ServiceMethod

CTI_Test.EvtBSGotoView

ServiceParam.myWorkItemID

{SiebelWorkItemID}

ServiceParam.ANI

{ANI}