What’s New in Siebel CTI Administration Guide, Siebel CRM 21.3 Update

The following information lists the changes in this revision of the documentation to support this release of the software.

Topic Description

Topic	Description
Setting Communications User Preferences	Modified topic. Updated the path location for the Sound File setting. As of Siebel CRM 21.2 Update, in the Siebel Application Interface installation, Web artifacts for application configurations, which were formerly located in `applicationcontainer\webapps\siebel`, now map to `applicationcontainer_external\siebelwebroot`. This directory contains subdirectories such as `files`, `fonts`, `htmltemplates`, `images`, `migration`, `scripts`, and `smc`. For more information, see Siebel Installation Guide.

Setting Communications User Preferences

Modified topic. Updated the path location for the Sound File setting.

As of Siebel CRM 21.2 Update, in the Siebel Application Interface installation, Web artifacts for application configurations, which were formerly located in applicationcontainer\webapps\siebel, now map to applicationcontainer_external\siebelwebroot. This directory contains subdirectories such as files, fonts, htmltemplates, images, migration, scripts, and smc. For more information, see Siebel Installation Guide.