What’s New in Siebel Installation Guide, Siebel CRM 21.7 Update

The following information lists the changes in this revision of the documentation to support this release of the software.

Topic Description

Installation-Related Changes in Siebel CRM

Modified topic. Updated topics for Siebel CRM 21.7.

Installation-Related Changes in Siebel CRM

Modified topic. Removed the incorrect statement that it is not necessary to include the non-ENU safeboot media in the Siebel image for subsequent installations of later releases. Supporting any non-ENU language requires that this media be part of the Siebel image before you install any Siebel CRM release.

Installing Siebel CRM in an Update Installation

Restoring a Prior Installation and Configuration

Modified topics. It is strongly recommended to back up the Siebel Gateway registry before installing Siebel CRM as an update installation.

After installing Siebel CRM, if you decide to roll back the installation and restore your prior release, then, as part of this task, you can use this backup to restore the Siebel Gateway registry to its prior state.

Performing an Installation in Silent Mode

Modified topic. The commands for performing silent installations have been updated to include the required flags for specifying the database table owner and database user password.

Creating the Siebel Service Owner Account

Modified topic. The Siebel service owner account name must not exceed 30 characters in length, including domain information..