Contents
1 What’s New in This Release
- What’s New in Siebel System Monitoring and Diagnostics Guide, Siebel CRM 24.1 Update
- What’s New in Siebel System Monitoring and Diagnostics Guide, Siebel CRM 23.6 Update
- What’s New in Siebel System Monitoring and Diagnostics Guide, Siebel CRM 22.4 Update
- What’s New in Siebel System Monitoring and Diagnostics Guide, Siebel CRM 21.6 Update
- What’s New in Siebel System Monitoring and Diagnostics Guide, Siebel CRM 21.3 Update
2 Configuring Logging and Monitoring for Siebel Application Interface
- Configuring Logging and Monitoring for Siebel Application Interface
- About Logging for Siebel Application Interface
- Configuring Siebel Application Interface Logging
- Configuring the Common Logger for Siebel Application Interface
- About Siebel Application Interface Monitoring
- Configuring the Siebel Application Interface Statistics Page
- Accessing the Siebel Application Interface Statistics Page
- Events and Objects on the Siebel Application Interface Statistics Page
- Example of Siebel Application Interface Statistics Page
- Enable the Logging for the AI and for the Target Server Component
- Review the Log Files for the Details
3 Monitoring Siebel Server Run-Time Operations
- Monitoring Siebel Server Run-Time Operations
- About Siebel Server States
- Siebel Server Status Fields
- About Siebel Server Component Group States
- About Siebel Server Component States
- About Siebel Server Task States
- About Component Job States
- About User Sessions
- About Siebel Application Statistics
- About Siebel Application State Values
- Monitoring Siebel Enterprise Server Status
- Monitoring Siebel Server Status
- Monitoring Siebel Server Component Status
- Monitoring Server Component Task Status
- Monitoring Component Job Status
- Monitoring User Session Status
- Analyzing System Data with Siebel Run-Time Data
- About Using SQL Tagging to Trace Long-Running Queries in Siebel CRM
- Enabling and Disabling SQL Tagging
- About Setting Log Levels for SQL Tagging
- Setting Log Levels for SQL Tagging
- About Siebel Process Failure Diagnostics
- How Siebel Process Failure Diagnostics Work
- Scenario for Working with Siebel Process Failure Diagnostics
- Investigating Failed Siebel Server Processes
- Example of Investigating a Failed Siebel Server Process
4 Configuring Siebel Server and Component Logging
- Configuring Siebel Server and Component Logging
- About Configuring Siebel Server and Component Logging
- Configuring Siebel Server Logging
- Configuring Siebel Server Component Logging
5 Configuring Additional System Logging
- Configuring Additional System Logging
- About Environment Variables for System Logging
- Configuring Siebel Gateway Log Files
- Configuring Standard Error Files
- About Other Siebel Server Log Files
- About Flight Data Recorder Log Files
- About Java EE Connector Architecture Logging
6 Querying System Log Files
- Querying System Log Files
- About the Log File Analyzer
- Strategy for Analyzing Log Files
- Process for Analyzing Log Files with LFA
- Configuring the Log File Analyzer
- Starting the Log File Analyzer
- About Running Log File Analyzer Commands
- Creating and Saving LFA Queries
- Querying Log Files for Users
- Querying Log Files for Literal Values
- Querying Log Files for Error Messages
- Querying Log Files for Sessions
- Querying Log Files of a Particular Severity
- Querying Log Files for a Particular Log Event
- Querying Log Files with a Particular Log Subevent
- Querying Log Files After a Particular Time
- Querying Log Files Within a Time Interval
- Querying Log Files for Components
- Querying Log Files Using Multiple Conditions
- Filtering LFA Queries
- Saving Log File Analyzer Output to Text Files
- Displaying Saved Query Output
- Interrupting Log File Analyzer Queries
- Listing Query Command Key Words
- Listing Log Event Fields Display Status
- Showing Log Event Fields in LFA Results
- Hiding Log Event Fields in LFA Results
- Deleting Log File Analyzer Saved Query Results
- Listing Log File Analyzer Queries and Run-time Details
- Listing Log File Information Using Log File Analyzer
- Exiting Log File Analyzer
- Troubleshooting Log File Analyzer Errors
7 Collecting Siebel Diagnostic Data
- Collecting Siebel Environment Data
- About Siebel Diagnostic Data Collector
- About SDDC Executables and Binaries
- Process of Collecting Siebel Environment Data Using SDDC
- Examples of SDDC Commands
- About Reviewing Siebel Environment Data
- Configuring SDDC Content on Microsoft Windows
- Configuring SDDC Content on UNIX
8 List of Statistics and State Values
- List of Statistics and State Values
- List of Siebel Server Infrastructure Statistics
- List of Siebel Application Object Manager Statistics
- List of Siebel Database Infrastructure Statistics
- List of Siebel EAI Statistics
- List of Siebel Remote Statistics
- List of Siebel Communications Server Statistics
- List of Siebel Assignment Manager Statistics
- List of Siebel Workflow Manager Statistics
- List of Siebel Server Infrastructure State Values
- List of Siebel Application Object Manager State Values
- List of Siebel EAI State Values
- List of Siebel Remote State Values
- List of Siebel Communications Server State Values