Using the Division Name Function to Display the Division Name

This example describes how to create a calculated field that displays the division name of the user who is currently logged in. If this user creates a service request, then Siebel CRM displays this field.

To use the Division Name function to display the division name

1. In Siebel Tools, in the Object Explorer, click Business Component.

2. In the Business Components list, locate the Service Request business component.

3. In the Object Explorer, expand the Business Component tree, and then click Field.

4. In the Fields list, create a new field using values from the following table.

   Property	Value
   Calculated	TRUE
   Calculated Value	DivisionName()
   Name	Division (Calc)
   Parent Name	Service Request
   Type	DTYPE_TEXT

5. In the Fields list, create another new field using values from the following table.

   Property	Value
   Column	ATTRIB_03
   Join	S_SRV_REQ_X
   Name	Reported By Division
   Pre Default Value	Field: 'Division Name'
   Read Only	TRUE

6. Display the field you created in the relevant applets.