CreateCustomerInteractionEBM
The CreateCustomerInteractionEBM integration object, associated with the CustomerInteractionEBO, is used to create an activity in Siebel CRM. The application mappings used by the CreateCustomerInteractionEBM integration object for this operation are described in this topic.
Operation
Create
Service Consumer
Oracle FLEXCUBE Universal Banking
Service Provider
Siebel CRM
EBM Request Operational Element
CreateCustomerInteractionEBM/DataArea/CreateCustomerInteraction
The following information lists the mapping information for the CreateCustomerInteractionEBM message.
| XML Path | Activity | Oracle FLEXCUBE Service Name | Oracle FLEXCUBE Interface Object | Oracle FLEXCUBE Interface Column | Siebel Contact Business Component | Siebel Contact Field |
|---|---|---|---|---|---|---|
/Description |
Stop Payment |
FCUBS AccService |
CG-NewStop Payment-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Stop-Payments-Full/STOPPAYNO |
Action |
Short Comment |
Cheque Book Request |
Not applicable |
Not applicable |
Value set to Cheque book query |
|||
Standing Instruction |
FCUBS SIService |
SI-New Contract- Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details/PRODDESC |
|||
/StartDate Time |
Stop Payment |
FCUBSAcc Servic |
CG-NewStop Payment-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Stop-Payments-Full/EFFDATE |
Action |
Planned |
Cheque Book Request |
FCUBSAcc Service |
CG-CheckBook-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Check-Book-Full/CHECKERTSTAMP |
|||
Standing Instruction |
FCUBS SIService |
SI-NewContract-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details/FRSTVALDT |
|||
/Customer Party Reference /Person Name /Identifica tion/ID |
Stop Payment |
Not applicable |
Not applicable |
Customer number (Derived, based on Account Number) |
Action |
Not applicable |
Cheque Book Request |
Not applicable |
Not applicable |
Customer number (Derived, based on Account Number) |
|||
Standing Instruction |
Not applicable |
Not applicable |
Customer number (Derived based on Account Number) |
|||
/Customer Party Reference /Person Name /Identifica tion/ApplicationObjectKey /ID |
Stop Payment |
Not applicable |
Not applicable |
XREF (Derived from table) |
Action |
Contact MVL Account Id |
Cheque Book Request |
Not applicable |
Not applicable |
XREF (Derived from table) |
|||
Standing Instruction |
Not applicable |
Not applicable |
XREF (Derived from table) |
|||
/Customer Party Reference /Person Name/Identifica tion/ApplicationObjectKey /ContextID |
Stop Payment |
Not applicable |
Not applicable |
Customer Type Values are I or C (Individual customer, Corporate customer) |
Action |
Not applicable |
Cheque Book Request |
Not applicable |
Not applicable |
Customer Type Values are I or C (Individual customer, Corporate customer) |
|||
Standing Instruction |
Not applicable |
Not applicable |
Customer Type Values are I or C (Individual customer or Corporate customer) |
|||
/Financial Account Reference /Financial Account Identifica tion/ID |
Stop Payment |
FCUBSAcc Servic |
CG-NewStop Payment-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Stop-Payments-Full/ACC |
Action |
Action |
Cheque Book Request |
FCUBSAcc Service |
CG-CheckBook-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Check-Book-Full/ACC |
|||
Standing Instruction |
FCUB SSIService |
SI-NewContract-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details/CRACC FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details/DRACC |
|||
/Customer Interaction Origination Business Unit/Business Unit Reference /Business UnitIdentifi cation/ID |
Stop Payment |
Not applicable |
Not applicable |
Branch Code (Derived from Account Number) |
Not applicable |
Not applicable |
Cheque Book Request |
FCUBSAcc Service |
CG-CheckBook-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Check-Book-Full /BRN |
|||
Standing Instruction |
FCUBS SIService |
SI-NewContract-Notify-MSG.xsd |
FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details /CRACCBRN FCUBS_ NOTIFICATION/FCUBS_NOTIF_ IDENTIFIER/Instruction-Details/DRACCBRN |
|||
Not applicable |
Stop Payment |
Not applicable |
Not applicable |
Not applicable |
Action |
Type |
Cheque Book Request |
Not applicable |
|||||
Standing Instruction |
Not applicable |
Not applicable |
Not applicable |
|||
Not applicable |
Stop Payment |
Not applicable |
Not applicable |
Not applicable |
Action |
Status |
Cheque Book Request |
Not applicable |
|||||
Standing Instruction |
Not applicable |
Not applicable |
Not applicable |