Configuration for Dealer Business Rules

This topic gives a high-level overview of the steps needed to allow the Business Rules Engine to process different types of entities. It is important to understand the use of Siebel Tools before you try to do this. For more information about Siebel Tools, see Using Siebel Tools.

Before configuration, the Business Rules Engine includes workflows to support rules based on certain entities (such as Contacts and Sales History) and actions (such as Create Activity and Send Letter). For a summary of the entities and actions supported before configuration, see Creating New Actions for Dealer Business Rules.

To allow business rules to support other entities, go through the following steps:

• Gathering Information

• Enabling the Object for Business Rules

• Defining Business Rules

Note: The Business Rules module can be used by any Siebel industry application. You can use this configuration to allow it to support entities needed by other industries.