Entering Returned Vehicles
When the vehicle is turned in, the dealer receives it and enters information about it in the Vehicle Return Manager, and prints out a return receipt to give to the customer.
To enter information about the returned vehicle
In Siebel Dealer, navigate to the Vehicle Consignment screen, then the Vehicle Return Manager view.
Query in the Serial Number field to find the appropriate record.
Complete the necessary fields, described in the following table.
Field Description Odometer Reading
Enter the mileage on the odometer of the returned car.
Actual Turn-In Date
Enter the date.
To finalize your acceptance of the vehicle, click Complete Return.
A vehicle return receipt is generated and appears in the Receipts list.
Select the Receipt record, and select Print from the Receipts menu to print the return receipt, which must be signed by both the dealer and the customer.