Warranty Claim Repair Line Statuses

The following table shows the various repair line statuses of a warranty claim.

Status Description

Draft

When the repair line has been created and has yet to be submitted.

Office Referral

The repair line has been referred to the claims processing office representative for manual review.

Field Referral

The repair line has been referred to the field assessor for review.

Clarification Needed

The manufacturer approving agent has requested more information for the repair line or the repair line requires correction.

Approved

The repair line has been approved by the manufacturer.

Rejected

The repair line has been rejected by the manufacturer.