Adding Infrastructure Information in Siebel Communications (End User)

End users can create a record containing infrastructure information that is associated with a premises through an account.

To add infrastructure information to a premises

1. Navigate to the Premises screen, then the Premises List view.

2. Drill down on the address of the premises.

3. Click the Infrastructure view tab.

   The upper list displays accounts and the lower list displays infrastructure.

4. In the upper list, select an account.

5. In the lower Infrastructure list, add a record, and complete the necessary fields.

   Some fields are described in the following table.

   Field	Comments
   Attribute	Select the attribute of the infrastructure item. The value you select in the Service Type field determines the values available for selection in this field.
   Value	Type the value of the attribute.
   Owner	Select the name of the customer or account that owns the infrastructure item.