Requesting Adjustments for Entire Invoices

To request an adjustment to an entire invoice, follow this procedure.

To request an adjustment to an entire invoice

1. Navigate to the Invoices screen.

2. From the Show drop-down list, select All External Invoices.

3. In the Invoices list, drill down on the invoice number of the invoice.

4. Click the More Info view tab.

5. On the Invoices form, click Adjust.

   The Adjustment Request form appears with some fields populated.

6. Complete any necessary information, such as the reason for the adjustment, and click Submit.

   The request is processed, and the fields are populated with the results.