Configuring a Different Destination for the Dynamic Drilldown
This task is a step in Process of Configuring Drilldown from the Calendar Applet.
The optional configuration in this topic causes the dynamic drilldown to drill down to an employee view if the primary contact is an employee. Otherwise, the drilldown displays a contact view.
To configure a different destination for the dynamic drilldown
In the Object Explorer, click Applet.
In the Applets list, locate the Activity HI Calendar Applet.
In the Object Explorer, expand the Applet tree, and then click Drilldown Object.
In the Drilldown Objects list, add a new drilldown object using values from the following table.
Property Value Name
Contact - Detail Employee
View
Employee Activity (ERM - Help Desk)
Hyperlink Field
Primary Contact Last Name
Source Field
Primary Contact Id
Business Component
Employee
In the Drilldown Objects list, locate the Contact - Detail drilldown object.
In the Object Explorer, expand the Drilldown Object tree, and then click Dynamic Drilldown Destination.
In the Dynamic Drilldown Destinations list, add a new destination using values from the following table.
Property Value Name
Employee View Drilldown.
Note that you can use any name.
Field
Primary Contact Employee Flag
Value
Y
Destination Drilldown Object
Contact - Detail Employee
If necessary, make sure that the Employee Activity (ERM - Help Desk) view is defined in the ERM Employee ReadOnly Screen.This view comes predefined. It is only necessary to do this step if the view is deleted or modified for some reason:
In the Object Explorer, click Screen.
In the Screens list, locate the ERM Employee ReadOnly Screen.
Expand the Screen tree, and then click Screen View.
In the Screen Views list, locate the Employee Activity (ERM - Help Desk) screen view.
The name of this screen view contains a special character, so you must enclose the name in double quotes when you create the query.
If the query returns an empty result, then add a new screen view using values from the following table.
Property Value Name
Employee Activity (ERM - Help Desk)
View
Employee Activity (ERM - Help Desk)
Type
Detail View
Parent Category
Employee List
Viewbar Text
Activities
Menu Text
Employee Activities