Guidelines for Using HTML Frames in a View Web Template

If you use HTML frames in a view web template, then use the following guidelines:

• You can use frames in a view web template only if Siebel CRM uses frames in the container page, and only if a separate frame exists in the container page for the view.

• If you place an applet in a frame, then you must make sure that Siebel CRM maps at least one <div od-type="applet"> tag in the frame to an applet in the Siebel repository. Otherwise, empty frames will occur.

• If a <div od-type="frame"> block contains a <div od-type="applet"> tag, then set the type attribute of the tag to Applet.

• Do not group applets into separate frames in a view web template unless you require independent refresh or independent scrolling.