Object Types That the Customer Dashboard Uses

The following table describes the object types that the Customer Dashboard uses. All object types use Persistent Customer Dashboard in the Name property except the Business Service Method object type. For example, the Customer Dashboard references the Persistent Customer Dashboard virtual business component. This business component references the Persistent Customer Dashboard business object.

Object Type	Description
Business Object	Groups together business components that can update the Customer Dashboard.
Business Component	A virtual business component.
Business Service	Controls functionality of the Customer Dashboard.
Applet	Displays data in the Siebel client.
View	Displays applets in the Siebel client.
Business Service Method	Updates the Customer Dashboard. Upon receiving the arguments, the methods evaluate the set of fields to display, gets the data, and then enters the data into the Customer Dashboard.