Updating the Customer Dashboard from Scripts That Siebel CRM Runs in SmartScript

You cannot update the Customer Dashboard from Siebel Visual Basic script or Siebel eScript script that runs in a SmartScript script. A one-to-one relationship exists between a user interface event and the ability to update a frame in Siebel CRM. Each user interface event in a SmartScript script updates the SmartScript frame, so it cannot update the Customer Dashboard frame. If you send parameters to the Customer Dashboard from a Siebel Visual Basic script or Siebel eScript script in a SmartScript script, then the Customer Dashboard receives the parameters but it cannot display them.