Printing Invoices Associated with Service Requests

Complete the following procedure to print an invoice associated with a service request.

Note: The print invoice capability in the Siebel Mobile application for Siebel Field Service is built using third-party open source embedded JavaScript (http://embeddedjs.com) and uses MIT licensing. For more information, see MIT License.

To print an invoice associated with a service request

1. Tap Side Menu and then tap Service Request to display the following:

   • The Service Requests list in the main pane.

   • The Calendar showing the activity planning information in the side pane.

2. In the Service Requests list, tap the link in the SR# field to drill down on the selected record.

   All details for the selected service request appear in the main pane.

3. Tap the down arrow next to Invoices to expand and show the invoices associated with the service request.

4. Tap the link in the Invoice # field to drill down on the selected record and review the details of the invoice.

5. Tap Print to preview the invoice details.

   Use the mobile device features to print or email the invoice as required.