About Obtaining Required Hardware for the Document Server

The Document Server is supported only on Windows operating systems because Microsoft Office runs only on the Windows operating system. For information about the supported Windows operating systems, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

Note: For Siebel CRM product releases 8.1.1.9 and later and for 8.2.2.2 and later, the system requirements and supported platform certifications, and information about certifications are available from the Certifications tab on My Oracle Support.

Note: The Siebel Bookshelf is available on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html) and Oracle Software Delivery Cloud. It might also be installed locally on your intranet or on a network location.

To maintain stability and performance, the Document Server must run on a dedicated host computer. The Siebel Server on this computer must host one instance of the Siebel eDocuments component group. No other components can be running other than required system components.

The Document Server can run successfully on a computer that meets the minimum hardware requirements for a Siebel installation. For example, you can use a two-processor computer.

To support more users, you can run additional instances of the Siebel eDocuments component group on additional dedicated host computers.