Contents

• Title and Copyright Information
• Preface

1 What's New in This Release

• What’s New in Deploying Siebel Open UI, Siebel CRM 20.2 Update
• What’s New in Deploying Siebel Open UI, Siebel CRM 20.1 Update
• What’s New in Deploying Siebel Open UI, Siebel CRM 19.10 Update
• What’s New in Deploying Siebel Open UI, Siebel CRM 19.1 Update

2 Overview of Siebel Open UI

• Overview of Siebel Open UI
• About This Guide
• About Siebel Open UI
  • Characteristics and Features of Siebel Open UI
  • Siebel CRM Applications That You Can Deploy Using Siebel Open UI
• Related Information About Deploying Siebel Open UI

3 Deploying Siebel Open UI for Siebel CRM

• Deploying Siebel Open UI for Siebel CRM
• About Deploying Siebel Open UI
• Roadmap for Deploying Siebel Open UI in a New Deployment
• Roadmap for Deploying Siebel Open UI in an Existing Deployment

4 Features of Siebel Open UI

• Features of Siebel Open UI
• Siebel Open UI Client User Experience
  • Modern Technologies and Design
  • Modern Controls
  • Native Browser Features
  • Optimizing the User Experience Through Design
  • Configuring and Extending the User Interface
• Siebel Open UI Features
• Siebel Open UI Deployment and Integration Features
  • Siebel Architecture Layers
  • Standard-Based Web Client
  • Benefits for Deployments and Integrations
  • Summary of Key Deployment and Migration Tasks
• Siebel Open UI Client Requirements
  • Siebel CRM Releases Supporting Siebel Open UI
  • Browser Standards and Performance Requirements
  • Browser Capability Check
  • Browser Limitations Affecting Siebel Open UI
  • Hardware Requirements for Siebel Open UI
• Siebel Open UI Server Deployment Characteristics
  • Security for Siebel Open UI Deployments
  • Firewall and Proxy Server or Reverse Proxy Server Requirements
  • Client-Server Communication and Network Characteristics
  • Performance for Siebel Open UI Client
  • Tuning Configured Applications for Virtual Screen Space
  • Implementation Differences Related to Browsers
• Migration Tasks for Siebel Open UI
  • Migrating Browser Scripting
  • Migration Options for Siebel File System Features in Siebel Open UI
  • Migration Options for Siebel Calendar Features
• Integrations Related to Siebel Open UI
  • Siebel Open UI and Oracle User Productivity Kit
  • Siebel Open UI and Intelligent Advisor