Key Software Components for Monitoring

Prometheus

Prometheus is one of the most important components of the Siebel CRM Observability - Monitoring solution. It is one of the most widely used open-source monitoring software in the world today and is built in the Go language. Prometheus joined the Cloud Native Computing Foundation in 2016 as the second hosted project, after Kubernetes.

Metrics collected from various infrastructure components like nodes, pods, containers, load balancer, Siebel application, OKE, mount targets, and so on are sent to Prometheus for storage in time series database (that is metrics information is stored with the timestamp at which it was recorded, alongside optional key-value pairs called labels). Alert rules configurations are also done in Prometheus. A Prometheus component called Alertmanager evaluates alert rules and sends notifications to target channels like email, mobile, and so on.

Prometheus also provides a web-based UI, metrics and query endpoints and a query language PromQL for analysis.

It offers extensive integration capabilities - due to its popularity, a plethora of exporters are available open-source to collect metrics from many different software. This can be another very important consideration for using Prometheus in any organization.

For more information, refer https://prometheus.io/.

OCI Monitoring

The Siebel CRM Observability - Monitoring solution also offers extensive capabilities through OCI Monitoring solution. For all the OCI and Siebel CRM services, insights are available at your fingertips. The solution implements Prometheus-OCI adapter to send data in Prometheus to OCI Monitoring for use with other various OCI monitoring and dashboarding solutions.

For more information, refer https://docs.oracle.com/en-us/iaas/Content/Monitoring/home.htm.

Exporters

Exporters are the components in play for collecting and exposing the metrics for ingestion into Prometheus. They work on all targets being monitored like nodes, load balancer, and so on and convert the information to suitable formats for Prometheus to ingest.