Displaying Activity Details

You can display activity details by using the calendar on the home page.

To display activity details

1. On the home page, tap an activity icon on the calendar and then tap Info to drill down on the detail information for the selected activity.

   All details for the selected activity appear in the main pane in the Activity Details view from where you can perform the following tasks:

   • Verifying and Ordering Parts and Tools for an Activity

   • Viewing Substitute Information for a Part

   • Accepting an Activity

   For more information about the home page, see Using the Home Page for Siebel Field Service.

2. Tap the Side Menu under Substitutes in the main pane, and then tap one of the following to view more information about the selected activity:

   • Tasks. Tap to view the tasks (if any) that must be completed for the activity.

   • Service Request. Tap to view the service request information for the activity.

   • Asset Details. Tap to view the asset information for the activity.

   • Contact Information. Tap to view the contact information for the activity.

   • Account Information. Tap to view the account information for the activity.

   • Documentation. Tap to view the documentation for the activity.

3. Tap Map in the main pane to return to the home page.