Load Balancing When Synchronization is Configured for Siebel Mobile

If multiple servers are configured with load balancing for the Siebel Mobile disconnected application when synchronization is also configured for the application, then all requests are routed to only one server. To change this so that requests are routed to all load balanced servers, complete the steps in the following procedure.

To load balance when synchronization is configured

Using Siebel Server Manager, set the MaxTasks and MaxMTServers parameters.
Set the following parameters:
1. MobileSync (the disconnected mobile synchronization component group). Set componentgroup to MobileSync. For more information, see the first step in Setting Up the Disconnected Mobile Synchronization Component Group.
2. MobileDbXtract (the data extraction component). Set the data extraction component to whichever component is being used for the mobile data extraction. For example, set component to ServiceMobileDbXtract_enu. For more information, see Setting Up the Disconnected Mobile Synchronization Component Group.
3. HonorMaxTasks. Set the HonorMaxTasks parameter to True.
  To check the existing value of HonorMaxTasks from the command line:
```
list advanced param HonorMaxTasks for com <comp_name>
```
  To set HonorMaxTasks from the command line:
```
change advanced param HonorMaxTasks=True for comp <comp_name>
```
  To check (and if required reset) the existing value of HonorMaxTasks from the Siebel business application user interface:
  - Navigate to the Administration - Server Configuration screen, then the Servers, Components, Parameters view.
  - Click the Advanced button in the Parameters applet, and then query for the HonorMaxTasks parameter.
  For more information about the MaxTasks, MaxMTServers, and HonorMaxTasks parameters and setting them, see Siebel System Administration Guide and Siebel Performance Tuning Guide.