Unsupported Siebel Sales Features in Offline Mode

The features listed in this topic are not supported in offline mode in the Siebel Mobile disconnected application for Siebel Sales. You must be connected to the Internet and, in some cases, to the Siebel Server to do the following in your Siebel Mobile disconnected application for Siebel Sales:

• Update the Primary check box

  Primary check box functionality is not supported in the Siebel Mobile application for Siebel Sales. For more information, see the following:

  • Modifying Account Team Information for an Account

  • Modifying Contact Team Information for a Contact

  • Modifying Opportunity Team Information for an Opportunity

  • Modifying Quote Team Information for a Quote

• Directly create new address records for accounts or contacts

  Note: In the case of child views where records are being associated, you can associate only a downloaded address with a selected account in offline mode.

  In the case of child views where records are being associated, you can associate only a downloaded address with a selected account or contact in offline mode. For more information, see Modifying Address Information for an Account and Modifying Address Information for a Contact.

• Directly create new records using the double plus (++) icon

For more information about the general features that are not supported in offline mode, see Unsupported Siebel Mobile Features in Offline Mode.