About Mobile Data Management

Field service engineers receive and send activity updates from mobile devices. Siebel administrators manage status data for field service engineers, who access functionality for Siebel Business Applications on mobile devices. After communicating offline with a field service engineer, a dispatcher might also make updates from Oracle Real-Time Scheduler 2.x. For more information about using and administering Sielbel Mobile applications, see Siebel Mobile Guides on Siebel Bookshelf.