About Mobile Data Management

Field service engineers receive and send activity updates from mobile devices. OFS or custom mobile app can be used by Field Technicians to view the assigned activities and can update the activity status while progressing with the assigned job.

You can use Oracle Field Service Android or iOS mobile apps for performing field service functionalities in your mobile devices. If you have a custom mobile application you can make use of the Oracle Field Service APIs to perform Field Service functionalities. After communicating offline with a field service engineer, a dispatcher might also make updates in Oracle Field Service.