About Using the Dispatch Board

The Dispatch Board provides an interface for manually assigning and scheduling service activities. The Dispatch Board includes the following sections:

• Gantt chart (at the start of the Dispatch Board)

• Unscheduled Activities list (at the end of the Dispatch Board)

To schedule activities, you relocate activities from the Unscheduled Activities list to the Gantt chart as follows: you select the activities from the Unscheduled Activities list and without releasing the selection, then move the activities to the Gantt chart. You can use specific features of the Gantt chart and the Unscheduled Activities list to improve activity scheduling.