Assessing Change Requests (End User)

After users log change requests (CRs), the product marketing team assesses the new CRs in its functional areas.

Product managers assess and assign CRs. A product manager reviews each new logged CR in the assigned area of responsibility. If the product manager determines that an issue is valid, then the product manager defines the priority and assigns the CR to the appropriate engineering manager.

This topic contains the following related information:

• Process Flow for Assessing Change Requests

• Querying for Unassigned Change Requests

• Reassigning Change Requests

• Closing Unassigned Change Requests

• Prioritizing and Assigning Change Requests

This task is a step in Process of Managing Siebel Quality.