Committing Transactions from Mobile Computers

The administrator can commit the field transactions that are not committed to the Siebel database. These transactions can apply to part movements between customer sites, service orders, and the truck inventories of field service engineers. For more information, see Mobile Inventory Transactions.

This task is a step in Process of Administering Service Inventories.

To commit a transaction from a mobile computer

1. Navigate to the Administration - Service screen, then the Parts Movement Administration view.

2. Select an uncommitted part movement record.

3. In the Asset number (#) field, select an asset.

   The asset number must correspond to the add-in serial number that the mobile field service engineer entered.

4. Select the Commit check box to generate an inventory transaction that decrements the source inventory location and increments the destination location.