1. Field Service Guide
  2. Creating the Applet Web Template Item

Creating the Applet Web Template Item

Perform the following procedure to create a new Phone Web template item.

To create the applet Web template item

  1. Log in to Siebel Tools as an administrator.

  2. Lock the FS Dispatch Board project for editing.

  3. In the Object Explorer, navigate to Applet, and query for the FS Dispatch Board Gantt Applet.

  4. Navigate to Applet, Applet Web Template, and then Applet Web Template Item.

  5. Create a new record, and update the fields with the following information:

    1. Enter Phone as the name of the record.

    2. Enter Phone as the value for the Control field.

    3. Enter a numeric value in the Item Identifier field.

      Tip: Siebel Tools assigns controls unique numbers. It is recommended that you enter a high numeric value to prevent identifiers from overlapping and causing conflict.