1. Field Service Guide
  2. Creating the Drilldown Object

Creating the Drilldown Object

Perform the following procedure to create a new Phone drilldown object.

To create the drilldown object

  1. Log in to Siebel Tools or Web Tools as an administrator (see Using Siebel Tools).

  2. Create a workspace.

  3. Lock the FS Dispatch Board project for editing.

  4. In Object Explorer, navigate to Applet, then Drilldown Object.

  5. Create a new record, and update the fields with the following information:

    1. Enter Phone as the name of the record.

    2. Enter Phone as the Hyperlink Field value.

    3. Enter Employee List More Info View as the View value.

    4. Enter ID as the Source Field value.

    5. Enter Employee as the Business Component value.

    6. Enter ID as the Destination field value.

    Note: In the applet control, the control name and the field name must match so that users can successfully drill down from the Gantt chart of the Dispatch Board.