Overview of Siebel Field Service
This chapter provides overview information about Oracle’s Siebel Field Service. It includes the following topics:
Note: The procedures in this guide assume that you do not use the Tree navigation control option
to access screens and view. However, you can choose to use the Tree navigation control if
required. For more information setting navigation options, see Siebel Fundamentals Guide.
Note: The term drag-and-drop is used in relation to certain items in
this guide to signify that you can move or relocate the item on the UI using a mouse or similar
device. You move the item by first selecting the item and (with the mouse button depressed) then
moving the item elsewhere on the UI (where you release the mouse button).