1. Field Service Guide
  2. Guidelines for Reloading Data for Service Regions

Guidelines for Reloading Data for Service Regions

This topic provides guidelines for reloading service region data. For more information, see About Loading and Reloading Data for Service Regions.

Use the following guidelines when reloading service region data:

  • Reload the caches daily, preferably after hours.

    The ABS - Days to End parameter controls the length of time in the ABS horizon. If this parameter is 14, and you do not reload the caches for 3 days, then you can book appointments for only 11 of the 14 days.

  • Reload the ABS before the Optimizer, so that there are no conflicts in scheduling between the ABS and the Optimizer.

  • Complete both reloads in the same day.