Input from Barcode Readers

Control character sequences before and after the barcode information notify Siebel Field Service that input is from a barcode reader. These sequences include the following characters:

• Ctrl - \

  This prefix indicates the start of barcode reader input.

• Ctrl - /

  This suffix indicates the end of barcode reader input.

You can enter these sequences as keyboard shortcuts. To change the shortcut definitions, edit the values for the Start Key Code and End Key Code user properties in the HTML Barcoding Tool Bar business service.

In Siebel Field Service, you can use any programmable barcode reader that you can configure to send the prefix and suffix before and after the barcode input. To program the scanning preamble into a barcode reader, see the user manual or product reference guide for the barcode reader.