Managing Activity Skills for Skills-Based Assignments

You can use Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x to manage activity skill rules during appointment booking to support skills-based assignment. For more information, see About Activity Skills.

This topic contains the following related information:

• Defining Activity Skill Rules

• Defining Rule Objects

This task is a step in Process of Administering Schedules Using Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x.