Reloading Data for Service Regions to the Appointment Booking System Cache

Perform the following procedure to reload the ABS cache with all the data for a selected service region. If a data row limit is imposed, then all the data might not load into the ABS cache. For more information, see Overriding the Data Row Limit.

To reload data for a service region to the ABS cache

1. Navigate to the Administration - Scheduling screen, then the Service Region List view.

2. Select a service region.

3. Click Load ABS.

   All data is erased for a service region in the ABS cache and reloaded from the Siebel database. For each service region, this process uses an asynchronous request to the Siebel Server.