Workflows used in the Integration

Following table lists the workflows being used in this integration

Workflow Name Purpose

OFS Employee Workflow

Syncing Employee data from Siebel to OFS

OFS Service Region ZIP code Sync Workflow

Syncing Service Region Zip Code data from Siebel to OFS

OFS Shift Exception Sync Workflow

Invoked for any update in Shift Exceptions/Exception Hours aka Holiday List. We are sending only Exception as incremental update of Shift (Schedule)/Shift Hours is not supported in this release