Company - Mandates View

Mandates are customer agreements for direct debits. These agreements are maintained by the bank on behalf of customers who participate as creditors or debtor in a direct debit transaction. A customer can have multiple agreements.

The following are the important mandate attributes:

  • Creditor Identification is required.

  • Selecting customer identification checkbox is mandatory for processing incoming and outgoing transactions.

  • A direct debit agreement is required.

For the product and customer combination, you must indicate if a direct debit agreement is required for processing incoming and outgoing transactions. Unlike the customer agreement, which is used to validate the product and customer involved in a transaction, a direct debit agreement exists between the customer and the counter party participating in a transaction.

Companies can be associated with one or more mandates. Mandates are read-only in Siebel Finance.

Users can view mandates for a Company using the Account - Mandates List view.