Correcting a Script Problem with a Product Score

It might be necessary to correct a script problem with a product score. Use the following procedure to correct a script problem with a product score.

To correct a script problem with a product score

1. Navigate to the Administration - Product screen, and then the Products view.

2. In the Products list, drill down on the product with the script to correct.

3. Click the Product Scores view link.

   The Product Score displays the questions and corresponding answers that are currently associated with the selected product.

4. Edit the Score list.

   For example, if the same question-and-answer pair appears more than one time, delete the extra question and answer.