Creating and Using Targeted Call Lists

Generate and execute call lists based upon your client’s interests and holdings-based interests through a:

• Batch search to add multiple contacts

• Single selection to add an individual client

Note: If your organization chooses to use the call list functionality, coordinate with your IT department to run a regular batch process to remove dated lists.

This task is a step in Process of Tracking Clients’ Interests and Creating Interest-Based Call Lists.

To search for contacts with particular interests

1. Navigate to the Holdings and Interests, then the Search view.

2. In the Criteria form, enter investment and classification criteria as described in the following table.

   Field	Description
   Ticker(s)	Select any of the securities previously entered into your Siebel application. Search for multiple tickers by listing them separated by a comma. For example: CSCO, SEBL, IBM.
   Search	Select whether to search Interests only, Holdings only, or both Interests and Holdings. Interests only returns contacts with an active interest in the named security. If the Inactive checkbox is checked on the interest record, then it is ignored in the search. Holdings only returns contacts with an active holdings-based interest in the named security. For information on how these types of records are created, see Recording an Interest Based on a Holding. Holdings and Interests returns contacts with either an interest or holdings-based interest in the named security.
   Market Cap	The market cap ranking of the issuing company, for example Small Cap.
   Product	The security type in which the client is interested, for example Equities, Fixed Income, or Options.

3. Click Add Above Criteria to add the criteria to the search.

   Note: If multiple criteria are entered within a single criteria search record, the search includes an AND clause such that all field values must be met to return a contact. For example, within a single search record you enter an interest in ticker IBM and interest type Buy, then only contacts who have both an interest in IBM with an interest type of Buy will be returned in the search results.

4. Repeat Step 2 and Step 3 to add additional criteria, if needed.

   Note: The search aggregates multiple criteria search records into an OR clause, so if, for example, two criteria forms are added, one specifying an interest in ticker SEBL and another specifying an interest in ticker IBM, contacts with an interest in either or both tickers are returned.

5. Click Go to execute the search.

   Contacts that meet the search criteria appear in the Contacts list.

6. There are now three active buttons in the Contacts list, each providing a different way to proceed to an existing or new call list:

   • Add to Active Call List. Adds contacts to the user’s most recently created call list from the current date, while remaining on the Holdings and Interests Search view. If no call list exists for the current date, a new call list is created.

   • Create New Call List. Adds contacts to a new call list identified by the user’s ID and the current date and time, while remaining on the Holdings and Interests Search view.

   • Go to Call Lists. Navigates to the List Management Call List view where the user can see all of their own generated call lists.