ID Card Requests

When a member requests a new ID card, the call center representative would typically first check for outstanding card requests and then place the new card order. The Command Center on the Members Summary view provides a convenient way to retrieve the order history and then place a new order.

To check the ID card order history

1. Navigate to the Members screen.

2. In the Members list, drill down on the last name of the member.

3. Click the Summary view tab.

4. In the Command Center form, in the Area field drop-down list, select ID Card Requests.

5. In the Action field drop-down list, select Show History.

6. Click Go.

   The Order ID History dialog box appears.